Shipping & Returns

Shipping & Delivery

U.S. Orders

** PLEASE NOTE DUE TO COVID USPS IS TAKING LONGER THAN USUAL TO DELIVER FIRST CLASS PACKAGES NATIONWIDE**

For faster shipping choose Priority Mail or Priority Mail Express ( Order will be shipped same day or next day if placed before 12pm eastern time)

All Order placed before 2pm EST will be processed and shipped same day

We ship all orders from Miami FL. Our shipping schedule is Mon- Fri excluding holidays. All Orders placed on the weekend will be shipped the following Monday.  

International Orders

CANADA:

**PLEASE NOTE USPS IS TAKING LONGER THAN USUAL ON ALL INTERNATIONAL SHIPMENTS DUE TO COVID-19**

WE HIGHLY RECOMMEND DHL OR UPS FOR FASTER & RELIABLE INTERNATIONAL SHIPPING

Shipping rates will be calculated at checkout.

AUSTRALIA & REST OF THE WORLD:

**PLEASE NOTE USPS IS TAKING LONGER THAN USUAL ON ALL INTERNATIONAL SHIPMENTS DUE TO COVID-19**

WE HIGHLY RECOMMEND DHL OR UPS FOR FASTER & RELIABLE INTERNATIONAL SHIPPING

Shipping rates will be calculated at checkout.

REST OF THE WORLD:

**PLEASE NOTE USPS IS TAKING LONGER THAN USUAL ON ALL INTERNATIONAL SHIPMENTS DUE TO COVID-19**

WE HIGHLY RECOMMEND DHL OR UPS FOR FASTER & RELIABLE INTERNATIONAL SHIPPING

Shipping rates will be calculated at checkout.

Each order receives a tracking number automatically as soon as the label is printed.

Email simplykinis@gmail.com if you have any questions 

Please Note:

Due to high volume orders are processed within 2 business days. Any orders with FREE shipping may experience some delays. If you need it by a certain date, please select the expedited options at checkout. 

It’s important to provide detailed and comprehensive shipping information when placing your order. SIMPLYKINIS is not responsible for undelivered packages based on misinformation of shipping address filled out by the customer upon checkout.

We are also not responsible for lost or stolen packages. We will be sure to assist you with the carrier used to ship it, but once an order shows delivered, we cannot assume responsibility for packages that are lost and/or stolen.

Additionally, all applicable custom fees, taxes and duties are the responsibility of the customer. It is at the sole discretion of custom agents to release your package.  Please also note that in some occasions, customs agents may delay the delivery of some packages.

We thank you for shopping with us at SIMPLY KINIS and look forward to successfully fulfilling your order!

Returns + Exchanges

Returns, Damaged items and Exchange Policy:

Aren't Obsessed With IT?

We offer Free Returns to all U.S Customers only valid for exchanges and store credit only. We do not process refunds.

International Customers are in charge of paying the return shipping cost. 

We accept exchanges and returns If you're not satisfied with your purchase or able to find the perfect fit.

Returns/exchanges must be made within 7 days of delivery date. Policy Is Strictly Enforced.

Send your bikini back for a store credit or exchange within 14 days. Please try bikini bottoms on over your underwear for sanitary purposes.

 Qualifications

  •  Bikinis must not have been worn, washed, or altered.
  • No visible signs of use including deodorant/cosmetic stains, perfume, scents, hygienic stains, etc.
  • All tags must be intact and the bikinis returned in their original packaging.
  • The hygienic liner must not have been removed or reattached.

Step 1  Submit a return request to our email returns @ simplykinis@gmail.com include order number and reason why you want to return the item.

Step 2  We will confirm return and email you a return label at no charge so you can ship your return back to us Simply Kinis

Please note: Returns are taken care of at no charge to our customers. However if the customer needs the item exchanged there will be a shipping back fee.  

Step 3  Your return will be processed within 7-10 business days of being delivered.

*A decision to refuse a return that is not compliant with SIMPLY KINIS return policy is final and cannot be refuted.

What items are non-refundable?

+ Items marked as final sale.

 Damaged Items   

If you receive a damaged swimsuit, please contact us within 48 hours of your delivery and forward images of the damage. simplykinis@gmail.com 

Due to the differences in screen resolution, actual colors may vary and are not considered a defect or misrepresentation of an item. Fabric layout and placement of prints may also vary and are not considered a defect or misrepresentation of a product. As these are high-quality products, please be sure to care for your items as instructed on the tags. Hot tubs heavily chlorinated pools and lotions may cause yellowing or fading of a swimsuit. These are not considered defects. Once a swimsuit is worn, and the tags are removed, the item(s) may not be returned for any reason.

Invalid Shipping Address

Orders that are "Returned to sender" due to an insufficient shipping address must be covered at the customer's expense. A new shipping label with the corrected shipping address will need to be purchased by the customer.

International Orders

All international orders may be subject to vat or import taxes. The buyer is responsible for handling all additional vat or import tax fees. If the buyers rejects the package no refunds will be issued, only store credit.